Zendesk
Marketing & SupportLive chat, email, and customer engagement tools

Zendesk

Zendesk is an enterprise customer service platform offering ticketing, live chat, a help centre, and AI-powered service automation. Its web widget is embedded on millions of sites to provide real-time support and self-service knowledge base access.

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Common Use Cases

  • Customer support ticketing
  • Live chat widget
  • Help centre / knowledge base
  • AI-powered automation
  • Call centre integration

How We Detect It

  • static.zdassets.com or ekr.zdassets.com script
  • Zendesk Web Widget script snippet

Sites Using Zendesk

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